This document describes the Return Policy for Dillon Supply & BMG Metals’ company store items. Below you’ll see under what terms a return would be accepted or declined.

Returns will be accepted if there are any issues with production.

Examples of Accepted Returns:

• If item show’s up damaged from shipping and/or from an error by the manufacture, Regency
• If you receive a different item (style, size, or color) than you ordered then you can exchange that item for the correct item originally ordered.
• Did not receive the correct embroidery logo.

Examples of Declined Returns:

• Ordered the wrong size and your item doesn’t fit. Since these items are customized with our logo, they cannot be returned. Be sure to double check the size charts before you place an order.
• Don’t like the item after you get it.

Return Instructions

Please contact Ashley Beavers at 919-838-4264 or abeavers@dillonsupply.com . Please have the order number and a picture of the physical item that was delivered attached to the e-mail for all return requests. From there you will receive a response with any other questions or information needed to determine the return request.

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